How often should I have my carpets cleaned?
The frequency of cleaning will vary from one household to another, depending upon the
number of occupants and the level of usage. At a minimum, you should clean once a year.
The fact is the best thing you can do for your carpets is to have them regularly cleaned by
a qualified professional carpet cleaning company.
How can I make my carpets last longer?
Have them professionally cleaned! Soiled carpets wear out faster than clean ones because
foot traffic grinds dirt into fibers, causing them to fray. If your carpet get dirty and don't
get it cleaned for a few years, it will be very difficult to restore its original a
ppearance. In the long run, the carpet can get dirtier and dirtier. It seems that
installing new carpet is the only option in this situation.
Are the steam cleaners that you rent from the grocery store
as good as a professional carpet cleaner?
These self-contained steam cleaners do not get nearly as hot, nor do they have the suction
power as our powerful high pressure steam systems. Our cleaning system reaches extremely high
pressure, cleaning your carpet more effectively. It can make your home a healthier
place to live.
What happens if I forget my scheduled cleaning?
For your convenience, our friendly staff will call to remind you of your cleaning. Due to the
advanced scheduling, should you need to cancel or reschedule a cleaning, we would
appreciate a call prior to your cleaning date.
How long will it take my carpet to dry?
Factors like carpet material and type, and the relative humidity in your home affect drying
time. It can take from 12 to 24 hours for your carpet to dry completely, but you can walk on
it right after cleaning, if necessary.
How to increase the life of your carpet?
Regular vacuuming, professional cleaning, and the prompt cleanup of spills will help maintain
that bright, freshly cleaned look for a long time.
Why use Carpet Pre-spray?
Our carpet prespray is a fast-acting biological carpet stain removal. It has excellent cleaning
performance on food soils, pet stains and body fluid.
Another function of carpet prespray is neutralization treatment of cleaning agents.
When cleaning agents remain in a carpet, they naturally attract more soil than a residue
free carpet. Most cleaning agents are mild to strong alkalis; the opposite of acids. These
cleaning agents remove most acidic soils found in residential carpet, but can leave the carpet
in an alkaline state. This alkaline state can contribute to a number of problems with the health
and longevity of the carpet.
High alkalinity can contribute to organic growth, color loss, carpet browning, rapid resoiling,
latex glue breakdown, fluorochemical protector failure, and a host of other problems. A carpet
should be left in its original mildly acidic state to stabilize colors, reduce or eliminate browning,
and leave the carpet softer and more resistant to acidic soiling.
The carpet pre-spray can also make your carpet softer, fresher, and cleaner.
Watch out! If carpet cleaner does not spray the carpet pre-spray evenly on the carpet,
it indicates that he or she is destroying your carpet!
Why Use Carpets Protector
It reduces permanent stains. A great looking carpet can be ruined by an ugly spot.
Unprotected carpet doesn't repel spillage as well as protected carpet. Being able to remove
spots and spills more effectively, you can avoid permanent staining.
It helps save your traffic areas from becoming destroyed. Traffic area soiling is very
abrasive and cuts carpet yarns like a knife. This expanding, damaging soil can easily bond
to an unprotected carpet. By applying protector, you will increase the life of your carpet
dramatically. When you vacuum your protected carpet the soils will release from the carpet
pile much more effectively.
It make spots easier to remove. The easier a spot is to remove, the less cleaner you will
have to use, the less agitation you will have to use, and the less time it will take. Many spots
can be removed easily with just water.
It makes your next professional cleaning more effective. Having protector applied to
your carpet will enhance your next cleaning.
Helps avoid costly service calls. Although you want to call us to handle any spot you
cannot remove immediately, carpet protector helps you remove more spots than you could
without protector. You may be able to save a service charge by removing the spot yourself.
What are the Different types of Stains and Spots?
The color and the makeup of the stains and spots will directly depend on the type of liquid or
material which has caused the stain. The removal process will also be unique to the
substance that has caused the stain. The most common types of stains are:
1. Stains which are water soluble in nature like those caused by syrups, jams, candies
and water colors.
2. Stains which have a protein base like from substances like milk, egg, vomit and blood.
3. Stains caused by tea, coffee, beer and juices which have a tannin base.
4. Stains which add color like those caused from red wine, and various colored inks.
What are the General Guidelines for Stain and Spot Removal?
Whatever the type of stain, there are certain general guidelines that may help reduce the
size or discoloration. They are:
1. Never wipe the area where the stain has occurred, as you are likely to spread the stain.
2. Immediately dab the area with an absorbent cloth or tissue to blot away the excess
liquid. In case of a solid substance gently scrape it away. The quicker you attend to a stain,
better are your chances of getting rid of it totally.
3. Never use a spot remover that isn’t specifically for your type of materials
When to Call in the Pros for Stain and Spot Removal?
After you have attended to the stain and have not been able to remove it, it’s time to call in
a professional service. Our trained staff can help safely remove worked in spots and stains,
saving you the hassle of looking for the right products and doing the manual labor involved.
Once in your home, our technicians will carefully work to eliminate spots and stains from
carpet or upholstery.
1. The affected area is assessed for the type of stain and spot remover needed
2. The solution is applied in a small, hidden test area and observed for color changes
3. If no discoloration occurs the remover is then applied on the targeted area
Once the stains are removed successfully it is suggested that we apply a stain guard to help
protect the surface and make it easier to remove future stains. Stain Shield protection coats
the fibers, deterring food, drinks or dirt from binding to them.
Q: What should I do to prepare my home for carpet cleaning?
Any small furniture and breakable items should be cleared. Our policy is to move no
furniture. Therefore, our technicians can clean your rooms completely. Small items sitting
on the carpets should be move away, such as boxes, newspapers, toys and shoes. We
recommend you vacuum first if there is a lot of debris on the carpet.
Q: Will the our Multi-Step Clean method shrink my carpet?
No. Years ago, some carpets would shrink when cleaned because manufacturers used jute
as a backing. Jute is a natural fibre that can shrink when it gets excessively wet, and old
steam-cleaning equipment would sometimes cause that kind of over-wetting. Today, nearly
all carpet has a synthetic backing that is not likely to shrink. In addition, our powerful
extraction equipment extracts away most of water and only left the semi-wet
carpet..
Q: How can I maintain my new carpet?
There are three key things to do to maintain your new carpet:
1. Vacuum frequently
2. Clean spills promptly
3. Have your carpet professionally cleaned periodically.
Q: Why is professional cleaning important?
When vacuuming no longer removes all of the soil, or you have not been able to remove
spots following the recommended carpet care and cleaning procedures, it's time to have
your carpet cleaned by a trained and qualified professional cleaner. We know the latest
information on carpet construction, carpet care products, and safe, effective cleaning
methods to help maintain carpet beauty. For this reason, we recommend periodic
professional cleaning.
